This issue started for me in the middle of last year when I tried to contact one of my clients. Not only couldn’t I send emails to her, I couldn’t reply to ones she sent to me. It took about 2 weeks to sort it out. Yes you guessed it, nobody really knew what was going on. Apparently my email address – to some clients – is now considered SPAM. As far as I know it is due to running a GMAIL Account.
Now my issue was just with those clients and friends who had XTRA ISP Accounts. The email was stopped at the border and rejected. I suppose it is a bit like people being told they aren’t fit to enter a certain country.
Anyway, this client is now sorted. All my others – I have since noticed – still reject at the border. Some clients have luckily had other email addresses they could use like Hotmail, Yahoo and Gmail. Others haven’t so until I can get this sorted yet again…it looks like info sharing will be on Facebook, which isn’t always ideal.
Yesterday I replied to another client with her own personalised email address. It was fine. Checking emails today I found another message and replied. Damn it – it was rejected as SPAM. What the heck is going on.
The response was:
550 This message contains a known spam email address.
My next step is contacting the SPAM People and hopefully I’ll be able to clear my email address from their SPAM list etc. Fingers crossed.