EmailBoarder ControlThis issue started for me in the middle of last year when I tried to contact one of my clients.  Not only couldn’t I send emails to her, I couldn’t reply to ones she sent to me.  It took about 2 weeks to sort it out. Yes you guessed it, nobody really knew what was going on.  Apparently my email address – to some clients – is now considered SPAM.  As far as I know it is due to running a GMAIL Account.

Now my issue was just with those clients and friends who had XTRA ISP Accounts. The email was stopped at the border and rejected.  I suppose it is a bit like people being told they aren’t fit to enter a certain country.

Anyway, this client is now sorted.  All my others – I have since noticed – still reject at the border. Some clients have luckily had other email addresses they could use like Hotmail, Yahoo and Gmail. Others haven’t so until I can get this sorted yet again…it looks like info sharing will be on Facebook, which isn’t always ideal.

Yesterday I replied to another client with her own personalised email address. It was fine. Checking emails today I found another message and replied.  Damn it – it was rejected as SPAM.  What the heck is going on.

The response was:

550 This message contains a known spam email address.

My next step is contacting the SPAM People and hopefully I’ll be able to clear my email address from their SPAM list etc.  Fingers crossed.

About claire

Claire Plaisted is an Author Consultant and Author who assists others to produce a professional manuscript to upload to various distribution websites or print at their local printer. Claire was born in the UK and migrated to New Zealand and is married to a Kiwi with three adult children and two cats.


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